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AMP upgrade on time

FINANCIAL services group AMP will complete its Siebel customer relationship management upgrade on time after beating the local skills shortage with offshore IT labour.

Nest egg versus the nest

MOST people's first financial priority is to get the mortgage millstone from around their neck. Pay off the mortgage and worry about retirement later. But is that the right thing to do?

Income protection vital

HOW long could you keep paying the bills if you had a serious accident? Income protection insurance is something small and medium enterprises (SMEs) can't afford to do without.

Share market losses near $400 billion

THE Australian stock market has now dumped 17 months of gains - or close to $400 billion from its November peak - under the weight of bad news from the US.

Dollar hits fresh 24-year high, nudges US95c

THE dollar opened firmer today after reaching US95 cents for the first time in 24 years as more evidence emerged of a US economic slowdown.

Big banks bet on lower rates

BANKS and other money market players are betting that variable interest rates could begin to ease as early as next year - well before the Reserve Bank expects inflationary pressures to ease.

AMP's profit hits $985m

AMP today posted an 8 per cent rise in annual profit to almost $1 billion - but investors dumped the shares in morning trade as they hit year-low levels, only to recover later in the day.

Staffing being found on the net

BOSSES are placing more job advertisements on the internet to find staff despite fears of a global economic slowdown, a survey shows, while employers in every state are placing fewer newspaper ads.

The green solution

It will take a combination of technology and human behaviour to reduce our carbon footprint in the workplace.

ANZ starts rush to mobile banking

ANZ is set to become the first bank in Australia to launch a mobile phone banking service and its competitors are expected to follow suit soon.

Super rush turns into a bad bet

IF January is any guide, five years of 20 per cent-plus returns on the Australian share market are over, and the China boom is not strong enough to soothe the fears in global share markets.

Superannuation pain over Centro

AS much as $5 billion in superannuation money is exposed to troubled shopping centre giant Centro, according to the industry's peak body.

Taking residence in virtual worlds

BUSINESSES are discovering real-world things to do with Web 2.0 interactive technology, such as the virtual world, Second Life.

Super on steroids

Super for Life, a fund from Westpac and BT Financial, manages customers' banking and superannuation in the one place.

2007 Rainmaker SelectingSuper Awards winners

AMP SignatureSuper wins the Superannuation Product of the Year – Deluxe Choice award at the 2007 Rainmaker SelectingSuper Awards.

Govt superannuation reform sparks $22bn splurge

CHANGES to the superannuation system last quarter saw Australians pour money into super funds at a record rate, exceeding employer contributions and tripling the previous record of $7 billion.

Is Facebook good for the workplace?

WALK into almost any open-plan office in Australia today and you're bound to see staff logged onto Facebook. Some are so concerned they have blocked staff from accessing it altogether, including media giants Channel 7 and ACP Magazines.

Flexibility the workplace holy grail

A study by consultancy firm Managing Work Life Balance International found Australian bosses were starting to realise workplace flexibility is the key to attracting and retaining valuable staff, promting them to offer flexible hours, the option to work from home, extended holiday …

The Offshoring/Outsourcing experience of an Aussie Company

Chris Lipman, General Manager Offshore Operations for Virgin Mobile Australia, has been living in Manila and he provides an interesting insight into the success Virgin have achieved with outsourcing their customer service function to the Philippines.

ANZ facing $66m clean money bill

THE ANZ Bank is bracing for a $66 million anti-money laundering bill as it works to comply with new terrorism and crime busting laws.

Staff churn up despite pay hikes

Employers still believe that the key to staff retention is improving pay and financial benefits, but this alone is clearly not solving the problem.

AMP offshore Siebel skills search

A SHORTAGE of Siebel skills has led AMP Financial Services to look offshore to complete an upgrade of a customer relationship management system used by more than 1500 financial planners and call-centre staff.

Labor alarmed by super raids

A jump in the number of people being permitted to access their superannuation early because of financial hardship demonstrates the pressure interest rates are putting on families, Labor says.

Super rules spur flexible products

The new simpler super rules, which take effect on July 1, are creating a mini-boom in new super and pension products aimed at retiring baby boomers.

ING and ANZ launch ATM access to pension funds

Taking advantage of the new rules governing superannuation from July 1, ING Australia and ANZ have partnered to provide clients over age 60 with direct access to their pension funds through ANZ branches, Internet banking and automated teller machines.

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ldq

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LDQ is the Learning & Development and Quality team in Customer Service.

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